Error Failed to lookup mailbox status: Mailbox doesn’t exist appears when trying to access the Email Disk Usage section in cPanel. This utility allows you to recover disk space by deleting old messages from your mailbox but one of the cPanel...
After enabling PHP8 on some servers I’ve noticed the following error appear when clicking on the “Reset to default” button for PHP8 in PHP Selector: The last line was crucial for resolving the issue: The received data is wrong...
Here is how to solve the following error message: Domain has an outgoing mail hold. Message will be reattempted later. grep the cPanel username / email address and if found remove it from the following files: /etc/outgoing_mail_hold_users...
By default on WHM system emails are sent to root@hostname – but it you don’t have that email address created on the server, email delivery will be failed and the following error message can be seen on the Sent Summary page in WHM:...
file_get_contents() wrapper enables accessing URL objects the same way as local files. You can check if the file_get_contents() wrapper is enabled in your active PHP version by creating and checking phpinfo file: phpinfo file check if...
I was surprised to see 0 results on Google for this error “Jetbackup General Error – Fatal error: Uncaught MongoDB\DriverlException\ConnectionTimeoutException: No suitable servers found” and I doubt that I’m the first...
ConfigServer MailScanner by default enables maximum 30 entries per cPanel account in their Whitelist and Blacklist. To increase this setting, go to WHM » Plugins » ConfigServer MailScanner Front-End » Front-End Settings » End...
/var/log/exim_mainlog – logs every email that is processed by Exim/var/log/exim_rejectlog information about all rejected emails/var/log/exim_paniclog error related to Exim itself Exim has it’s own version of grep: exigrep...
These are some tips that I picked up over the years working with cPanel & WHM. Set Unlimited email quota in cPanel In cPanel email quota is saved for each domain name in a quota file located inside /home/username/etc/domain.com/ So to set an...
While migrating Prestashop 1.7 to another hosting or domain name, it’s necessary to change the domain name directly in the database using PHPMyAdmin and rewrite the .htaccess file afterward. There are 4 values that need to be edited inside the...