When using FTP from a slow internet connection, files are not fully transferred, and the following error is recorded in the messages log: [INFO] Timeout – try typing a little faster next time
![[INFO] Timeout - try typing a little faster next time image 36 - [INFO] Timeout - try typing a little faster next time](https://i0.wp.com/pcx3.com/wp-content/uploads/2022/08/image-36.png?resize=736%2C88&ssl=1)
To resolve this, edit pureftpd configuration file:
nano /var/cpanel/conf/pureftpd/main
and add ForcePassiveIP: ~
![[INFO] Timeout - try typing a little faster next time image 37 - [INFO] Timeout - try typing a little faster next time](https://i0.wp.com/pcx3.com/wp-content/uploads/2022/08/image-37.png?resize=736%2C340&ssl=1)
Save the file, then rebuild configuration:
/usr/local/cpanel/scripts/setupftpserver pure-ftpd --force