Here is a simple WHMCS hook that sends a discord message when new support ticket is received:
and you can customize the message to suit your needs:

pb-seo-friendly-images
domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init
action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/html/pcx3.com/wp-includes/functions.php on line 6121johannes
domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init
action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/html/pcx3.com/wp-includes/functions.php on line 6121